Frequently Asked Questions
Everything you need to know about Blissy™ silk essentials.
What makes Blissy™ silk better than standard silk?
Blissy™ products are handcrafted from 100% pure 22-Momme Mulberry Silk. This high-grade silk is hypoallergenic, moisture-retaining, and friction-reducing, ensuring better skin health and hair protection compared to lower-grade alternatives.
How do I care for my Blissy™ silk pillowcase?
To maintain the quality of your silk, we recommend machine washing in cold water on a gentle cycle using a pH-neutral liquid detergent. For best results, air dry your pillowcase out of direct sunlight.
How long does shipping take?
Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location but usually range between 7-14 business days. Expedited shipping options are available at checkout.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your Blissy™ products within 60 days of the delivery date for a full refund or exchange.
Are Blissy™ products eco-friendly and safe?
Yes, all Blissy™ products are OEKO-TEX® Standard 100 certified. This means they are tested for harmful substances and are safe, eco-friendly, and non-toxic for you and your family.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Affirm.